Frequently Asked Questions – Beach Depot Rash Guards
How do I know I am buying the right rash guard?
We are here to help! Please check out our step by step Rash Guard Buyer’s Guide and Rash Guard Size Chart before you order! If you need additional assistance please contact us.
When will my order ship? How much is shipping?
WE SHIP DAILY at 3pm CST from Portland, OR! If there is a delay in shipping your order we will contact you via email or phone within 48 hours.
• U.S. orders are shipped via USPS First Class (5-7business days)
• Standard domestic shipping is $5 for one rash guard plus only $0.95 for each additional rash guard shirt.
• Expedited orders are shipped using Priority Mail (2-3 days transit time) at a cost of $9.95 plus $1.95 for each additional item.
• International orders are shipped via USPS International Mail (7-10 day transit time) at a cost of $12.95 plus $1.95 for each additional item.
My rash guard shirt is way too small? How do I exchange my order for a larger size?
We understand you need a comfortable rash guard that fits perfect! We have a very simple and easy exchange process. Please see the About Our Company page for detailed return and exchange instructions.
I received the wrong size/style shirt and need my item ASAP?
We apologize in advance as shipping mistakes are rare. If we have shipped you the wrong shirt by mistake please call or email us immediately and we will expedite a replacement order to you with a return label to send back the incorrect shirt.
Can I wear your rash guard shirts in the ocean?
Yes! Our swim shirts are designed to withstand repeated use in salt water. We recommend that you rinse your rash guard with fresh water after each use to ensure maximum durability. Ocean water can break down lycra fabric if not rinsed after each use with fresh water. Do not dry in direct sunlight (color will fade).
Do your swim shirts have an SPF rating? Do I still need to wear sunscreen?
Beach Depot rash guards have been tested and given an SPF 150+ rating. What this means is that your skin is getting complete sun protection from our rash guard and will not get a sun burn. Of course, the areas of you body not covered by the swim shirt still need protection. We highly advise using rash guard shirts in coordination with sunscreen, sunglasses, and sun hats to protect other areas of your body and face.
Do you offer bulk discounts? Can you print my team's logo?
Yes, our discounts begin at 20+ shirts. All of our rash guards can be screen-printed with a logo or design. Please see the Wholesale Rash Guards category for more information.
Are your rash guards suitable for MMA and Grappling?
Yes, our durable rash guard shirts are designed to be abused and are excellent for jiu-jitsu, mma, grappling, wrestling, and other athletic purposes. We sell rash guards as mma shirts to many athletic clubs and fight clubs around the globe.
Is your online store is safe and secure?
TheBeachDepot.com allows you to checkout using your Amazon account. You can rest assured knowing your order is backed by the Amazon A to Z Guarantee program which guarantees your order is delivered on time and in new condition! Your personal information is for order purposes only and will NEVER be shared or sold to anyone.
What is your company all about?
We are a family owned and operated company based in Portland, OR Check out the ‘About Us’ page for more information on our online store. Also, be sure to check out the Rash Guards Blog for the latest surf shirt news and information and our Sun Protection Tips & Info section for great tips on sun protection. Please contact Beach Depot Rash Guard’s customer support team via phone or email with any feedback, comments, problems, or questions: 682-241-4765 firstname.lastname@example.org.
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